Transactional notification messages are crucial for keeping admins informed and updated about orders and other important activities in an e-commerce application. Notifications is always meant for taking an action by the user. Here are some Transactional notification scenarios in a e commerce application
Take a look into some example of notification templates , which can be shown on the side of customer as well as the admin while a customer place an order in any e commerce platform
Order Confirmation : When a user place an order
Hey [Customer Name]! 🎉
Your order #[Order Number] has been confirmed.
You can expect a tracking number once your order is on its way!
CTA : Download Invoice
When admin get a notification : If some one "places an order"
New Order Received 🎉
A new order has been placed #[Order Number]
Order Details:
Product Name x Qty
Product Name x Qty
Customer Name: [Customer Name]
Total Amount: [Total Amount]
Delivery Address : [Delivery Address]
CTA : Click to Process Order
When user get a notification : If admin change the status of order to "process order"
Hey [Customer Name]! 🎉
Your order #[Order Number] has been Processed.
You can expect a tracking number once your order is on its way
When admin get a notification : If admin change the status of order to "process order"
Order [Order Number] Processed, Ready for dispatch 🎉
We're pleased to inform you that order #ENG-0990
has been processed and is now ready for dispatch.
Order Details:
Customer Name: John Doe
Total Amount: $7000
Delivery Address : 50 W 17th St 9th floor, New York, NY 10011, United States
CTA : Click to Dispatch Order
When user get a notification : If admin change the status of order to "Dispatch order"
Hey [Customer Name]! 🎉
Your order #[Order Number] has been Dispatched.
You can expect a tracking number once your order is on its way
When admin get a notification to update the tracking number for "Dispatched order"
Order #[Order Number] Dispatched, Update the tracking ref number 🚚
We are pleased to inform you that order #[Order Number]
has been dispatched ,you can update the tracking number
Text Field : [Tracking number]
CTA : Update Tracking Number
When user get a notification: If admin update the "Tracking number"
Hey [Customer Name]! 🎉
Here is your tracking reference number: [Tracking Number]
for your order . You can use this number to track your shipment
When user got a notification: If the "order delivered"
Hey [Customer Name]! 🎉
We are delighted to inform you that your order #[Order Number]
has been successfully delivered to you. We hope you enjoy your purchase
When user got a notification: To share the "product feedback"
Hey [Customer Name]! 🎉
We hope you liked the Products you purchased on [Order Date] .
Can you share your experience with us? We would love to hear from you.
Simply choose from the options below👇
Feedback Options : [Options]
CTA : Submit Feedback
