Back

Tutorials

Mar 20, 2024

Free transactional notification ideas to improve productivity in e-commerce apps

Anand S

Transactional notification messages are crucial for keeping admins informed and updated about orders and other important activities in an e-commerce application. Notifications is always meant for taking an action by the user. Here are some Transactional notification scenarios in a e commerce application

Take a look into some example of notification templates , which can be shown on the side of customer as well as the admin while a customer place an order in any e commerce platform


Order Confirmation : When a user place an order

Hey [Customer Name]! ๐ŸŽ‰

Your order #[Order Number] has been confirmed. 
You can expect a tracking number once your order is on its way!

CTA : Download Invoice

When admin get a notification : If some one "places an order"

New Order Received ๐ŸŽ‰

A new order has been placed #[Order Number] 
Order Details:

Product Name  x  Qty
Product Name  x  Qty

Customer Name: [Customer Name]
Total Amount: [Total Amount]
Delivery Address : [Delivery Address]

CTA : Click to Process Order


When user get a notification : If admin change the status of order to "process order"

Hey [Customer Name]! ๐ŸŽ‰

Your order #[Order Number] has been Processed. 
You can expect a tracking number once your order is on its way


When admin get a notification : If admin change the status of order to "process order"

Order [Order Number] Processed, Ready for dispatch ๐ŸŽ‰

We're pleased to inform you that order #ENG-0990 
has been processed and is now ready for dispatch.

Order Details:
Customer Name: John Doe
Total Amount: $7000
Delivery Address : 50 W 17th St 9th floor, New York, NY 10011, United States

CTA : Click to Dispatch Order


When user get a notification : If admin change the status of order to "Dispatch order"

Hey [Customer Name]! ๐ŸŽ‰

Your order #[Order Number] has been Dispatched. 
You can expect a tracking number once your order is on its way

When admin get a notification to update the tracking number for "Dispatched order"

Order #[Order Number] Dispatched, Update the tracking ref number ๐Ÿšš

We are pleased to inform you that order #[Order Number]
has been dispatched ,you can update the tracking number

Text Field : [Tracking number]
CTA : Update Tracking Number


When user get a notification: If admin update the "Tracking number"

Hey [Customer Name]! ๐ŸŽ‰

 Here is your tracking reference number: [Tracking Number] 
 for your order . You can use this number to track your shipment

When user got a notification: If the "order delivered"

Hey [Customer Name]! ๐ŸŽ‰

We are delighted to inform you that your order #[Order Number] 
has been successfully delivered to you. We hope you enjoy your purchase

When user got a notification: To share the "product feedback"

Hey [Customer Name]! ๐ŸŽ‰

We hope you liked the Products you purchased on [Order Date] . 
Can you share your experience with us? We would love to hear from you.
  
Simply choose from the options below๐Ÿ‘‡

Feedback Options : [Options]
CTA : Submit Feedback


Anand S

Share this post